Service Desk Survey

Customer Service Survey: View Response #12

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Support Request ID

SR393788

Classification

Lease Return

1) How would you rate the overall quality of the service you received from Technology Services on this occasion?

	Excellent		Fair		Very Poor
	1	2	3	4	5	N/A

Overall Quality:

2) How would you rate the following aspects of the service you received from Technology Services on this occasion?

	Excellent		Fair		Very Poor
	1	2	3	4	5	N/A

A: Fully resolving your request
B: The time taken to resolve your request
C: Treating you with courtesy and professionalism

3) If any individual Technology Services staff provided exceptional service on this occasion, please enter their name(s):

Craig Barry

4) Are there any comments or suggestions that you'd like to share with us? if so, please enter them below.

Craig was very professional, he ensured all the applications I had requested for were setup on the Laptop, and appreciate the extra time he gave me to hold on my old laptop, before I could get the rest setup on my new laptop.
thank you!