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Service Desk Survey

Customer Service Survey: View Response #31

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Support Request ID

IR396659

Classification

CIRT - Can't log in to system

1) How would you rate the overall quality of the service you received from Technology Services on this occasion?

		Excellent		Fair		Very Poor
		1	2	3	4	5	N/A

Overall Quality:

2) How would you rate the following aspects of the service you received from Technology Services on this occasion?

		Excellent		Fair		Very Poor
		1	2	3	4	5	N/A

A: Fully resolving your request
B: The time taken to resolve your request
C: Treating you with courtesy and professionalism

3) If any individual Technology Services staff provided exceptional service on this occasion, please enter their name(s):

4) Are there any comments or suggestions that you'd like to share with us? if so, please enter them below.